Vishnu Solutions has broken the barriers to providing exceptional contact center performance in highly cost effective model. Vishnu Solutions has the expertise to make your commitment to customer focus a reality; to design and build a solution that will lead to more satisfied, loyal customers, drive market share, revenue and ultimately, a more attractive, a more attractive bottom line for your company.
Our professionally qualified BPO team ensures exceptional client experience through world-class talent, strong management focus, dedicated business units and a strong financial platform. We deliver solutions that solve your business challenges.
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Inbound call center services:
With a 24-hour operational inbound call center, Vishnu Solutions assists organizations with a significant area of their marketing program.
This includes:
- Customer service free call lines
- Complaints and suggestion
- Sales promotions and competitions
- Order processing and delivery services
- Product service and information
Inbound telemarketing is an effective tool that many organization, large and small, and turning to as a viable method for building sales and expanding, markets, while actually cutting costs. Many companies are outsourcing these services to specialist organization such as Vishnu Solutions who provide a more cost – effective and efficient service than in house
Outbound call services:
Quality outbound telemarketing has assisted numerous organizations with their marketing campaigns.
Outbound telemarketing is used to:
- Generate sales and leads
- Increases seminar attendanceIncreases memberships and membership renewals
- Follow up direct mail campaigns
- Verify and update mailing lists
Integrated direct marketing
Vishnu Solutions offers an integrated direct marketing system, which includes the following services:
- Application / Claims Processing,
- Subscription Services,
- Billing Queries, Sales
- Order Taking,
- Sales Closures,
- Up-selling,
- Cross-Selling,
- Troubleshooting for Products and Services
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